Product & Finish Care

Find a range of useful product and finish care information below to keep your Iver products looking their best.

What is Iver hardware made of?

All Iver products are made from high-quality, solid forged brass.

Will my products rust?

No, Iver products will not rust. Brass is an alloy made up of copper, zinc, and other elements. As it does not contain iron, it does not rust. While brass does not rust, it will over time (depending on the finish) begin to patina and develop unique depths of colour. Please refer to the Finishes page to discover Iver’s full range of finishes and their durability.

What are Iver's unique finishes?

Iver’s distinct range of available finishes are created using diverse methods, from delicate hand-ageing to leading-edge plating techniques, resulting in aesthetically beautiful and durable finishes for a wide range of interior styles. Explore Iver’s finish options and find the perfect complementary palette for your home.

Can there be variances across finishes?

Iver utilises various methods to create a range of distinct finishes. Some of these finishes are processed individually by hand, creating something truly unique and special. While Iver’s platers strive to provide consistency, variations are to be expected due to the complexity of the hand-aging process involved in producing these unique finishes.

How do I look after my Iver hardware?

Regular cleaning with a soft damp cloth will help maintain the integrity of the finish; the product should be dried with a soft dry cloth immediately after cleaning. To maintain the appearance of lacquered products, ensure the protective coating remains intact by keeping the product dry and avoiding contact with hard objects. Do not let your product come into contact with paint thinners or masking tape, as these may compromise the finish. Never use solvents, scourers or abrasive cleaning products on Iver hardware.

How accurate are the sizes in the catalogue and on website?

Iver strives to provide you with correct and consistent products and product information. Our manufacturing techniques produce a highly-accurate product.

Are Iver handles fire rated?

Yes, All Iver door furniture has been tested on Firecore doors and is rated for 2 hours.

Are any Iver products load rated?

At this stage, no Iver products are load rated.

What is the warranty on my finishes

Warranty covers any defects to our door furniture products (door levers, door knobs, pull handles, locks and latches) and any defects to a limited range of our finishes:

• Polished Chrome
• Brushed Chrome
• Polished Nickel
• Distressed Nickel
• Brushed Gold PVD

If a Warranty Product does not meet our high-quality guarantee as outlined in this warranty, we will, at our sole discretion, replace (or replace with the nearest matching product if the original Warranty Product has been discontinued), repair or refund the cost of the faulty Warranty Product, provided that your claim satisfies the conditions and requirements of this warranty.

View our Door Furniture Warranty Policy for Australia and New Zealand here.

Who should I contact if I have questions about my finishes?

The Southern Design Group Customer Service Team support our customer base of distributors, builders, architects and designers. We welcome queries from members of the public through our websites and provide phone assistance.

What is the best way to install my hardware to protect my finish?

Please install this door hardware in the following order to ensure its warranty is not voided.

1. Install the door hardware on raw / unfinished door using the instructions provided.
2. Remove door hardware and store safely. Do not place painters tape or masking tape over the product. The tape will damage the finish.
3. Paint / finish door.
4. Reinstall hardware

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